FAQ
Here are answers to common questions that may be helpful. If you need further assistance, feel free to contact us.
How do I enter the competition?
To enter, simply visit our website, select the luxury watch competition you’d like to join, purchase your entry ticket, and answer a skill-based question to qualify.
Is this competition legitimate?
Yes! Our competitions are run transparently and in full compliance with UK competition laws. Winners are selected using Random.org and drawn live via our Instagram page.
How is the winner chosen?
All entries are entered into a draw, and the winner is selected randomly using a third-party verified system (Random.org) to ensure fairness and transparency. All winning draw results are posted on our winners page along with the live draw link.
What happens if I win?
If you win, we will contact you via telephone. Once your identity is confirmed, we will arrange collection of the watch in-store or postal if that is more convenient.
Can I enter multiple times?
Yes, you can purchase multiple entries to increase your chances of winning, but there may be a limit on the number of entries per person per competition.
Who can enter?
You must be 18 years of age or over and a permanent resident of England, Scotland or Wales.
How long do I have to claim my prize?
Winners typically have 7 days to claim their prize. If the prize is unclaimed after this period, we may redraw a winner.
What if I answer the skill-based question incorrectly?
Only entries with the correct answer will be included in the draw. If your answer is incorrect, your entry will not be eligible.
Do you offer a cash alternative for your competitions?
While we do not guarantee a fixed cash alternative, if the prize is a watch we are actively seeking to stock at the time of collection, we will gladly provide an offer to purchase it back.
Can I get a refund if I change my mind?
Unfortunately, all entries are final and non-refundable, as each purchase contributes to the prize fund and competition costs.
Do you ever extend your competitions?
No, we do not extend competition deadlines. The start and end dates are clearly outlined at the time of entry, including the draw date. Each competition will close at the end of the designated Promotion Period or when all tickets have been sold, whichever comes first. The Promotion Period will not be extended under any circumstances. Please refer to our Terms & Conditions for further details.